Barcode Ticket
Contact

Get in touch.

We do not use contact forms or social media. Email is the single channel we read, and the addresses below go to the right people directly.

General questions

For anything about the guides, corrections, suggestions, or press queries:

[email protected]

Privacy and data requests

For access, deletion, or other requests under GDPR, UK GDPR, or CCPA/CPRA:

[email protected]

Please include the email address you used (if any) and a clear description of your request. We respond within 30 days.

Legal and abuse

For takedown notices, trademark concerns, or abuse reports:

[email protected]

What we cannot help with

  • We do not sell, issue, resell, refund or replace tickets. For anything related to an actual ticket you have bought, please contact the issuer or the venue — their details are on the ticket itself or in the purchase confirmation email.
  • We cannot validate, verify or authenticate tickets on your behalf.
  • We cannot recover lost tickets, wallet passes or booking references.

Response times

Typically two to five working days. Complex legal or privacy requests may take longer, and we will tell you if that is the case.